Questions? We have answers.

FoundmyLove is an international dating platform for singles who are looking for a genuine, lasting relationship – across countries and cultures. You can browse members, play getting-to-know-you games with your matches, meet people at Community Meetups and chat securely.

Yes, registration is free. As a free member you can create your profile, upload photos, search for members, use World Spark (20 likes per day), reply to messages, start up to 5 new conversations per day and play the free games in the Game Room.

Credits or a Gold or Platinum package give you more options – but you never have to buy anything.

Click “Join for free”, enter your basic details and confirm your email address. Your profile is ready within minutes. Tip: profiles with a clear photo and a few personal lines get noticeably more replies.

FoundmyLove currently runs as a web app in your browser – on your phone, tablet and computer, without installing anything. Native apps for iOS and Android are in development.

We want a high-quality and safe platform. Credits and Premium packages ensure that mainly members with real intentions are active – and they fund the further development of FoundmyLove.

No. FoundmyLove has no subscription. You choose a package with a fixed term of 1, 3, 6 or 12 months and pay once. It does not renew automatically – nothing is charged later.

• Gold – unlimited new conversations, see your profile visitors, advanced search, read receipts, match % based on Color DNA and zodiac sign, all games in the Game Room, joining and organizing Community Meetups, sharing contact details with other Premium members, 300 bonus credits per package month – credited once at purchase, no subscription
• Platinum – everything in Gold plus video calls (coming soon), profile boost, the top spot in the member list and in the Platinum box, and 800 bonus credits per package month – credited once at purchase

You can also simply stay a free member and buy credits only when you need them.

Credits are your flexible balance for extras: a Flirt costs 30 credits, a virtual gift 10–100 credits depending on the gift. Writing messages costs no credits. You only pay for what you actually use.

New members receive 300 welcome credits (plus 50 more for a fully completed profile), Gold and Platinum members get bonus credits once with every package, and credit packages give you up to 30 % extra.

In your profile, under Credits or Premium. Payment is made with the methods offered there, for example PayPal. Packages run for exactly the period you choose.

Your profile automatically continues as a free membership. Your profile, photos, matches and messages are kept – only the Premium features are no longer available. You can buy a new package at any time.

Yes – in the Game Room. Every win in a live game counts: from 100 wins in total you automatically get 5 days of Gold, from 200 wins 10 days of Gold, from 500 wins 14 days of Platinum and from 1,000 wins 30 days of Platinum. If you already have Premium, it is extended by those days.

On the members page you can search with filters such as age, country and gender. With World Spark you like or skip profiles one by one – if you both like each other, it's a match.

World Spark is our quick way to discover new people: you see one profile at a time and decide with a like or a skip. If both of you like each other, you are a match and can start chatting. Free members have 20 likes per day.

Gold and Platinum members see a match percentage based on Color DNA and the zodiac sign. You can try out zodiac compatibility for free in the love horoscope. The percentage is a fun guide – what really counts is how you get on.

A Flirt is a quick, friendly sign that you are interested – without having to write a message straight away. With virtual gifts (paid with credits) you can make someone smile and stand out.

The member list always shows Platinum members first, then Gold members, then new members and then everyone else. New members are marked with a “New” ribbon during their first days.

Be personal and refer to something in the other person's profile. A real question works much better than “Hi, how are you?”. Copy-paste texts are rarely answered. Tip: an invitation to a game in the Game Room is a great icebreaker.

You can update your location yourself in your profile at any time – for example when you travel or move.

In the Game Room you play getting-to-know-you games with your matches: question games such as “This or That” and live games such as Connect Four, where you play against each other at the same time. It makes starting a conversation easy – even if you speak different languages.

Yes. “This or That”, “Question of the Day”, Connect Four and the Reaction Duel are free for all members. For the Premium games it is enough if one of you has Premium – then you can both play.

With your matches. As soon as you have found each other, you can invite your match to a game.

For every live game you collect trophies for your wins – from Bronze (10 wins) to Legend (1,000 wins). They are visible in your profile. A win only counts if both players stay online until the end; a maximum of 10 wins per opponent and game count per day.

Community Meetups are real get-togethers in public places – for example in a restaurant, café, bar or at an activity. They are organized by our Gold and Platinum members and checked by our team before they go online.

Joining and organizing is reserved for Gold and Platinum members. Free members can see the meetups, but cannot sign up. Each meetup has 5, 10, 15 or 20 places; if it is full, you can join the waiting list and move up automatically.

Only public places are allowed – never private homes. Every meetup is reviewed before it is published, and a responsible person is on site. The exact address is only visible to Gold and Platinum members. You can report a meetup at any time; nobody may ask you for money or gifts.

We work in compliance with the GDPR. Your data is transmitted encrypted and stored on servers in Germany. Details can be found in our privacy policy.

No, only logged-in members can see your profile.

To protect you from scams and spam, phone numbers, email addresses, links and messenger names (e.g. WhatsApp, Telegram, Instagram) are blocked in the chat and in profile texts.

Premium members can share contact details if both have Premium and have released each other on the profile via “Share contact details”. Repeated attempts to get around the protection lead to a 24-hour chat block.

All photos on FoundmyLove carry our logo. This makes it harder for strangers to copy your pictures and use them for fake profiles on other sites.

Be careful if someone asks for money, gifts or vouchers, wants to leave the platform immediately or tells a story that doesn't add up. Our team checks suspicious and reported profiles. Never send money to people you only know online.

Yes, you can block or report any member. Blocked members can no longer contact you. Our team reviews every report carefully.

Yes, in your profile settings. For security reasons, the new address must be confirmed.

In your profile settings under “Delete account”. Your data is deleted in accordance with the GDPR.

Write to us at support@foundmylove.com or use the contact form. We usually reply within 24 hours.