Frequently Asked Questions

1. What is Foundmylove?

Foundmylove is an international online dating platform where singles can meet new people, flirt, and find genuine relationships – authentic, secure, and stylish.

Yes, registration is free. As a free member you can create your profile, upload photos, search for members, play “World Spark” (20 likes per day), reply to messages and start up to 3 new conversations per day. Credits or a Gold or Platinum package give you more options.

Click on “Register Now,” enter your basic information, confirm your email – and your profile will be ready to use within minutes.

Free features: profile and photos, search, “World Spark” (20 likes per day), replying to messages and up to 3 new conversations per day. Unlimited new conversations, profile visitors, advanced search, read receipts and match % based on Color DNA and zodiac sign come with Gold or Platinum.

Currently, Foundmylove is available as a web app through your browser. Native apps for iOS and Android are in development.

We want to offer a high-quality and safe platform. Credits and premium packages make sure that mainly genuinely interested members are active – and they fund the further development of Foundmylove.

Usage & Features

7. Are there premium packages?

No, Foundmylove has no subscription. You choose a premium package with a fixed term of 1, 3 or 6 months and pay once – it does not renew automatically.

  • Gold – unlimited new conversations, see your profile visitors, advanced search, read receipts, match % based on Color DNA and zodiac sign, 300 bonus credits per month
  • Platinum – everything in Gold plus video calls, profile boost, a top spot in the Platinum box and 800 bonus credits per month

You can also simply stay a free member and buy credits only when you need them.

With purchased credits, you can send messages, highlight your profile, or send virtual gifts. You only pay for what you use.

You can buy credits and premium packages in your profile, in the Credits or Premium area. Payment is made with the payment methods offered, for example PayPal. Premium packages run for exactly the period you choose and do not renew automatically.

You’ll receive suggestions based on your profile (e.g., interests, age, location), or you can use filters for a more targeted search.

Our algorithm suggests compatible profiles based on your preferences and interactions.

Be personal, friendly, and refer to something in the person’s profile. Authentic messages are far more effective than copy-paste texts.

You can manually update your location in your profile – for example, when traveling or moving.

Security, Data Privacy & Support

14. How does Foundmylove protect my data?

We operate in full compliance with the GDPR. Your data is transmitted in encrypted form and securely stored on European servers.

No, only logged-in members can view your profile. You can also adjust your privacy settings for additional control.

Our system reviews profiles both automatically and manually. Suspicious or reported accounts are immediately reviewed.

Yes, you can block or report any user. Our support team carefully investigates all reports.

Under “Settings > Delete Account,” you can permanently remove your profile. All data will be deleted in accordance with GDPR regulations.

 

Yes, you can update your email address in the settings. For security reasons, the new address must be confirmed.

Our support team is available daily at support@foundmylove.com. We usually respond within 24 hours.